I had my pet insured a few years ago and ended up cancelling my policy because I had to pay the vet upfront and wait too long to receive my claim reimbursement. Have there been any improvements in this process?
There have been huge improvements in terms of claim reimbursement timeframes. Most pet insurance companies now accept electronic claim submissions and Pets Best Insurance even offers free direct deposit to its policy holders. Because of this, the whole process has been expedited.
With direct deposit, policyholders can elect to have their claim reimbursement directly deposited into their bank account. Most Pets Best Insurance policyholders, who opt for direct deposit, receive their claims reimbursement before their credit card statement even arrives! In fact we have reports of policyholders receiving their funds before the credit card was even debited!